Privacy Policy
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Best Doctors Bangladesh (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform to search for doctors, view profiles, and book appointments.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, date of birth, gender, and any details provided when registering or booking an appointment.
- Doctor Information: Professional details, qualifications, specialization, clinic/hospital affiliation, profile description, and subscription/payment details.
- Booking Information: Appointment details including date, time, selected doctor, and reason for visit (if provided).
- Payment Information: Processed securely through third-party payment gateways; we do not store full credit/debit card details.
- Technical Information: IP address, device type, browser type, and usage logs to improve platform performance.
2. How We Use Your Information
We use your information to:
- Facilitate doctor discovery and appointment bookings.
- Enable doctors to manage their profiles and subscriptions.
- Provide customer support and respond to inquiries.
- Send notifications related to bookings, payments, and platform updates.
- Improve website functionality and personalize the user experience.
- Comply with legal and regulatory obligations.
3. Information Sharing
We do not sell your personal information.
We may share your data:
- With doctors when you book appointments (limited to details necessary for the appointment).
- With third-party service providers (e.g., payment processors, hosting services).
- When required by law, regulation, or to protect platform security.
4. Data Security
We implement reasonable technical and organizational safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
6. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal data.
- Withdraw consent to certain data uses.
- Request a copy of your personal information.
To exercise these rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy, contact us at: